FAQ's
When are your gifts and gift baskets made?
- We make all gift baskets to order.
- We may have house decor and some gifts in stock but all gift baskets are made to order.
How long will my delivery take?
- Delivery subject to (area) Zip Code and Holiday and where gift is being shipped to. Remember to have your phone number and recipients correct phone number for your order in case your recipient cannot be reached. Have correct address, house number, room numbers if applicable.
Where do you deliver to?
- We deliver to the following areas for a delivery fee. When checking out fee will be based on zip code and distance:
- Huntersville
- Cornelius
- Mooresville
- Mount Holly
- Charlotte
- Kannapolis
- Concord
- Mint Hill
- Matthews
Do I have to have my gift delivered by you?
- No you do not.
- We can ship your package anywhere in the USA and find you the best rates. Sometimes shipping is less than delivering. Check with us for best possible rates.
While entering checkout and inserting address the fees will automatically come up if local delivery is an option for you.
What are your business hours?
- Monday - Friday 8 am - 6 pm ET.
- Saturday - 8 am - 1 pm ET.
- Closed on Sunday
- Closed Holidays
- Orders during the holidays may require extra time prior to the following major holidays: Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
- We will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Can I ship to multiple addresses?
- For shipping to multiple addresses we prefer that you contact us via phone or email to arrange shipping or delivery to the different addresses. We rather your gift arrive safely to the correct address.
What is your minimum amount to deliver a package locally?
- We do not deliver packages locally less than a $40.00 value. Call us for... timing is everything.
How are fees calculated for local and nationwide deliveries?
- Delivery fees for local delivery and shipping nationwide will be based on zip code while entering to and from addresses at time of finalizing your order.
Where are you located?
- We are in the Huntersville, Charlotte, NC area.
What if something isn't available?
- We reserve the right to make substitutions of equal or greater value to please you and your recipient. We always aim to please.
Can I call and speak directly to you?
- Absolutely, we have a staff waiting to serve our customers. We have an online chat or you can text/call 704.526.7407 If lines are busy please feel free to leave us a message. Can't chat feel free to email us at perfectselectioncreativegifts@gmail.com.
- We understand that there are people with allergies but, Perfect Selection Creative Gifts is not responsible for foodborne allergies. We will gladly advise you on an alternative gift for your recipient. We carry a variety of gift items which may not all be pictured on our site.
How long will it take my tumbler to arrive?
- Tumblers take one to two weeks depending on when order is place and what we are designing on it for you.
- We take our time with these because there is an FDA approved epoxy that has to dry thoroughly on the tumbler before delivering.
If users have any questions or suggestions regarding our privacy policy, please contact us at: 704-526-7407 or perfectselectioncreativegifts@gmail.com.