FAQ's

How long will delivery take?

  • Delivery subject to (area) Zip Code and Holiday and where gift is being shipped to. Remember to have your phone number and recipients number on your order. Have correct address, house number, room numbers if applicable. 

What areas are considered local deliveries?

  • We deliver to the following:
  • Huntersville
  • Cornelius
  • Mooresville
  • Mount Holly
  • Charlotte
  • Kannapolis
  • Concord
  • Mint Hill
  • Matthews
While entering checkout and inserting address the fees will automatically come up if local delivery is an option for you.

    What are your business hours?

    • Monday - Friday 8 am - 6 pm ET.
    • Saturday - 8 am - 1 pm ET.
    • Closed on Sunday
    • Closed Holidays 
    • Orders during the holidays may require extra time prior to the following major holidays: Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day. 
    • We will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day. 

    Can I ship to multiple addresses?

    •  For shipping to multiple addresses we prefer that you contact us via phone or email to arrange shipping or delivery to the different addresses. We rather your gift arrive safely to the correct address.  

    What is your minimum amount to deliver a package locally? 

    • We do not deliver packages locally less than $30.00. So it would have to be a $30.00 item plus tax then delivery. 

       Do you deliver locally?

      • Yes we deliver locally at checkout fees will be applied.

       How are fees calculated for local and nationwide deliveries?

      • Delivery fees for local delivery and shipping nationwide will be based on zip code while entering to and from addresses at time of finalizing your order.

       Where are you located?

      • We are in the Charlotte, NC area.

       What if something isn't available?

      • We reserve the right to make substitutions of equal or greater value to please you and your recipient. We always aim to please.

      Can I call and speak directly to you?

      • Absolutely, we have a staff waiting to serve our customers. If lines are busy please feel free to leave us a message at 704-526-7407 or email us at perfectselectioncreativegifts@gmail.com.
      **Allergies: What if my recipient has allergies to some food?
      • We understand that there are people with allergies but, Perfect Selection Creative Gifts is not responsible for food born allergies. We will gladly advise you on an alternate gift for your recipient.

      How long will it take my tumbler to arrive?

      • Tumblers take one to two weeks depending on when order is place. We take our time with these because there is an FDA approved epoxy that has to dry throughly on the tumbler before delivering. 

        If users have any questions or suggestions regarding our privacy policy, please contact us at: 704-526-7407 or perfectselectioncreativegifts@gmail.com.

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